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Area: Community participation

According to the Oxford English Dictionary, participation is “the act of taking part in an activity or event”. Likewise, it can also mean “the fact of sharing or the act of receiving or having a part of something.” It derives from old French participacion which in turn comes from late Latin participationem, which means “partaking” (Harper, 2000). 

References to participation can be found in many fields, including social sciences, economics, politics, and culture. It is often related to the idea of citizenship and its different representations in society. Hence, it could be explained as an umbrella concept, in which several others can be encompassed, including methodologies, philosophical discourses, and tools. Despite the complexity in providing a holistic definition, the intrinsic relation between participation and power is widely recognised. Its ultimate objective is to empower those involved in the process (Nikkhah & Redzuan, 2009). An early application of participatory approaches was the Participatory Rural Appraisal (PRA) which exerted a significant influence in developing new discourses and practices of urban settings (Chambers, 1994; Friedmann, 1994). In the late 1970s increasing attention was paid to the concept by scholars, and several associated principles and terminologies evolved, such as the participation in design and planning with the Scandinavian approach of cooperative design (Bφdker et al., 1995; Gregory, 2003).

Participation in design or participatory design is a process and strategy that entails all stakeholders (e.g. partners, citizens, and end-users) partaking in the design process. It is a democratic process for design based on the assumption that users should be involved in the designs they will go on to use (Bannon & Ehn, 2012; Cipan, 2019; Sanoff, 2000, 2006, 2007). Likewise, participatory planning is an alternative paradigm that emerged in response to the rationalistic and centralized – top-down – approaches. Participatory planning aims to integrate the technical expertise with the preferences and knowledge of community members (e.g., citizens, non-governmental organizations, and social movements) directly and centrally in the planning and development processes, producing outcomes that respond to the community's needs (Lane, 2005).

Understanding participation through the roles of participants is a vital concept. The work of Sherry Arnstein’s (1969) Ladder of Citizen Participation has long been the cornerstone to understand participation from the perspective of the redistribution of power between the haves and the have-nots. Her most influential typological categorisation work yet distinguishes eight degrees of participation as seen in Figure 1: manipulation, therapy, placation, consultation, informing, citizen control, delegated power and partnership. Applied to a participatory planning context, this classification refers to the range of influence that participants can have in the decision-making process. In this case, no-participation is defined as designers deciding based upon assumptions of the users’ needs and full-participation refers to users defining the quality criteria themselves (Geddes et al., 2019). A more recent classification framework that also grounds the conceptual approach to the design practice and its complex reality has been developed by Archon Fung (2006) upon three key dimensions: who participates; how participants communicate with one another and make decisions together, and how discussions are linked with policy or public action. This three-dimensional approach which Fung describes as a democracy cube (Figure 2), constitutes a more analytic space where any mechanism of participation can be located. Such frameworks of thinking allow for more creative interpretations of the interrelations between participants, participation tools (including immersive digital tools) and contemporary approaches to policymaking.

Aligned with Arnstein’s views when describing the lower rungs of the ladder (i.e., nonparticipation and tokenism), other authors have highlighted the perils of incorporating participatory processes as part of pre-defined agendas, as box-ticking exercises, or for political manipulation. By turning to eye-catching epithets to describe it (Participation: The New Tyranny? by Cooke & Kothari, 2001; or The Nightmare of Participation by Miessen, 2010), these authors attempt to raise awareness on the overuse of the term participation and the possible disempowering effects that can bring upon the participating communities, such as frustration and lack of trust. Examples that must exhort practitioners to reassess their role and focus on eliminating rather than reinforcing inequalities (Cooke & Kothari, 2001).

References

Arnstein, S. R. (1969). A Ladder Of Citizen Participation. Journal of the American Planning Association, 35(4), 216–224.  

Bannon, L., & Ehn, P. (2012). Design matters in participatory design. In Routledge international handbook of participatory design : (pp. 37–61). 

Bφdker, S., Grφnbæk, K., & Kyng, M. (1995). Cooperative Design: Techniques and Experiences From the Scandinavian Scene. Readings in Human–Computer Interaction, 215–224.  

Chambers, R. (1994). Paradigm shifts and the practice of participatory research and development

Cipan, V. (2019). What is participatory design and what makes it great? - Point Jupiter. https://pointjupiter.com/what-is-participatory-design-what-makes-it-great/ 

Cooke, B., & Kothari, U. (2001). Participation: the New Tyranny?. Zed Books, London.  

Friedmann, J. (1994). Empowerment, The Politics of Alternative Development. Capital \& Class, 18(2), 142–144.  

Fung, A. (2006). Varieties of participation in complex governance. In Public Administration Review (Vol. 66, Issue SUPPL. 1, pp. 66–75). Smith and Wales.  

Geddes, I., Charalambous, N., & Papallas, A. (2019). Participatory methods in the development of public space : case studies review. Planning for Transition. AESOP Annual Congress, Venice, July, 1–15.  

Gregory, J. (2003). Scandinavian Approaches to Participatory Design. International Journal of Engineering Education, 19

Harper, D. 2000. Participation [Online]. Online Etymology Dictionary. Available: https://www.etymonline.com/search?q=Participation+ [Accessed October 2021]. 

Lane, M. B. (2005). Public Participation in Planning: an intellectual history. Australian Geographer, 36(3), 283–299. https://doi.org/10.1080/00049180500325694 

Miessen, M. (2010). The Nightmare of Participation. Sternberg Press. https://books.google.pt/books?id=kOaVZwEACAAJ 

Nikkhah, H. A., & Redzuan, M. (2009). Participation as a medium of empowerment in community development. European Journal of Social Sciences, 11(1), 170–176. 

Sanoff, H. (2000). Community participation methods in design and planning / Henry Sanoff. Wiley. 

Sanoff, H. (2006). Multiple Views of Participatory Design. Middle East Technical University Journal of the Faculty of Architecture, 2. https://doi.org/10.15368/focus.2011v8n1.1 

Sanoff, H. (2007). Special issue on participatory design. Design Studies, 28, 213–215. https://doi.org/10.1016/j.destud.2007.02.001 

Created on 17-02-2022 | Update on 08-03-2022

Related definitions

Area: Community participation

In a broader sense, co-creation means the joint effort of bringing something new to fruition through acts of collective creativity (Sanders & Stappers, 2008) which can be manifested in both tangible (making something together) or intangible (learning something together) outcomes (Puerari et al., 2018). Recently, the concepts of co-creation or co- production have been applied to describe the processes of participation in urban planning and design. Both terms place particular emphasis on the partnerships formed between citizens and the public sector, in which a high level of citizen involvement is pivotal. Participation has been defined through its different levels of citizen involvement, ranging from non-participation to greater degrees of citizen control (Arnstein, 1969) indicating the different levels of influence a participant can have on a participatory process. From the perspective of urban planning, citizen participation is beginning to be described as co-creation when citizens’ roles become more prominent, presenting aspects of self-organisation, increased commitment and a sense of ownership of the process (Puerari et al., 2018). Recent research is exploring new methods of urban planning in which citizens, the municipality and private organisations co-create new planning rules (Bisschops & Beunen, 2019). However, co-creation along with co-production and participation, often used interchangeably, have become popular catchphrases and are considered as processes which are of virtue in themselves. Furthermore, while there is substantial research on these processes, the research conducted on the outcomes of enhanced participation remains rather limited (Voorberg et al., 2015). This highlights the ambiguity in terms of interpretation; is co-creation a methodology, a set of tools to enhance and drive a process, or a goal in itself? (Puerari et al., 2018). There have often been cases where participation, co-creation and co-production have been used decoratively, as a form of justification and validation of decisions already made (Armeni, 2016). In the provision of public spaces, co-creation/co-production may specifically involve housing (Brandsen & Helderman, 2012; Chatterton, 2016) and placemaking: “placemaking in public space implies engaging in the practice of urban planning and design beyond an expert culture. Such collaboration can be described as co-creation.” (Eggertsen Teder, 2019, p.290). As in participation, co-creation requires the sharing of decision-making powers, the creation of  joint knowledge and the assignation of abilities between communities, while urban professionals and local authorities should draw attention to the active involvement of community members. Furthermore, co-creation does not take place in a vacuum, but always occurs within socio- spatial contexts. This points to the objective of co-creation as a tool to influence locally relevant policy through innovation that is “place-based”. To conclude, co-creation can be perceived as a process that is both transdisciplinary in its application, and as a tool for achieving transdisciplinarity on a broader scale through a systematic integration in existing standard practices in urban planning, housing design and architecture. Despite the persisting ambiguity in its definition, co-creation processes can provide more inclusive platforms for revisiting and informing formal and informal knowledge on sustainable and affordable housing.

Created on 16-02-2022 | Update on 21-02-2022

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Community empowerment

Author: Z.Tzika (ESR10)

Area: Community participation

Community empowerment appears in the literature of participatory action research (Minkler, 2004), participatory planning (Jo & Nabatchi, 2018), and community development (Luttrell et al., 2009) as a key element of participatory practices, understanding it as a process that enables communities to take control of their lives and their environments (Rappaport, 2008; Zimmerman, 2000). Many argue that community participation becomes meaningless if it does not lead to, or pass through community empowerment. As the term is being used in diverse and ubiquitous ways, it runs the risk of ending up as an empty definition and a catch-all phrase (McLaughlin, 2015). It is therefore important to specify the perspective through which we will view the term and clarify the nuances.  Since its origins, empowerment has been used in two different ways. Firstly, top-down as the power that had been ‘granted’ by a higher authority, such as the state or a religious institution, and secondly, bottom-up, as a process by which groups or individuals come to develop the capacity to act and acquire power. Examples of the latter can be found in social groups such as feminists working in nongovernmental organizations throughout the global south in the 1970s, who found a way to address social issues and inequalities that enabled social transformation based on women’s self-organization (Biewener & Bacqué, 2015). The term was gradually appropriated by welfare, neoliberal, and social-neoliberal agendas whose priority was individual agency and choice. In neoliberal rationality, empowerment is related to efficiency, economic growth, business productivity, and individual rational choice to maximize profit in a competitive market economy. In social liberalism agendas, empowerment is understood as ‘effective agency’, where ‘agency’ is not an inherent attribute, but something that needs to be constructed through ‘consciousness-raising’ (McLaughlin, 2016). A broader definition sees empowerment as a social action process through which individuals, communities, and organizations take control of their lives in the context of changing the social and political environment to improve equity and quality of life (Rappaport, 2008; Zimmerman, 2000). Rowlands (1997), refers to four types of empowerment: power over, as the ability to influence and coerce; power to, to organize and change existing hierarchies; power with, as the power from the collective action and power within, as the power from the individual consciousness. Using this classification, Biewener & Bacqué (2015), adopting a feminist approach, understand empowerment as a multilevel construct with three interrelated dimensions: 1) an internal, psychological one, where ‘power within’ and ‘power to’ are developed, 2) an organizational, where ‘power with’ and ‘power over’ are strengthened and 3) a social or political level, where institutional and structural change is made possible through collective action. Thus, community empowerment links the individual level, which involves self-determination, growth of individual awareness, and self-esteem, to the collective level, relating critical consciousness and capacity building with the structural level, where collective engagement and transformative social action take place. This view of empowerment, which considers its goals and processes, has a social dimension that is lacking in other approaches that prioritize individual empowerment. Aside from the feminist movements, the philosophy and practices of community empowerment have been greatly influenced by the work of Paulo Freire, a Brazilian educator and an advocate on critical pedagogy. Freire proposed a dialogic problem-solving process based on equality and mutual respect between students and teachers; that engaged them in a process of iterative listening-discussing-acting. Through structured dialogue, group participants shared their experiences, discussed common problems, and looked for root causes and the connections among “problems behind the problems as symptoms” (Freire, 1970). The term conscientization, that Freire proposed, refers to the consciousness that arises through the involvement of people in the social analysis of conditions and their role in changing them. This awareness enables groups to be reflexive and open spaces, to enact change or to understand those limited situations that may deter change (Barndt, 1989). Empowerment can be understood as both a process and an outcome (Jo & Nabatchi, 2018). As a process, it refers to “the development and implementation of mechanisms to enable individuals or groups to gain control, develop skills and test knowledge”(Harrison & Waite, 2015) and it entails the creation of new subjects who have developed a critical consciousness and the formation of groups with a ‘collective agency’ ‚ or ‘social collective identity’ (Biewener & Bacqué, 2015). Empowerment as an outcome refers to “an affective state in which the individual or group feels that they have increased control, greater understanding and are involved and active” (Harrison & Waite, 2015). This can lead to a transformation of the social conditions by challenging the structures and institutionalized forms that reproduce inequalities. The values and the significance of community empowerment can be further applied in the participatory and community-based approaches of the housing sector. Examples of such approaches in the housing provision are the housing cooperatives, and self-developed and self-managed housing groups. Housing cooperatives aim at promoting co-creation to engage future residents, professionals, and non-profit organizations in all the stages of a housing project: problem-framing, designing, developing, cohabiting, managing, and maintaining. Such organisational models stress the importance and pave the way for community empowerment by uniting individuals with similar interests and ideals, enabling them to have housing that responds to their needs, preferences, and values. The participation of the residents aims to strengthen their sense of ownership of the process, the democratic decision-making and management, and the social collective identity, making community empowerment an integral characteristic of cooperative housing initiatives. With this social perspective, residents can gain individual and collective benefits while contributing to fairer and more sustainable urban development on a larger scale (Viskovic Rojs et al., 2020).

Created on 03-06-2022 | Update on 03-06-2022

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Sustainability

Author: E.Roussou (ESR9)

Area: Community participation

Sustainability is primarily defined as “the idea that goods and services should be produced in ways that do not use resources that cannot be replaced and that do not damage the environment” (Cambridge Advanced Learner’s Dictionary & Thesaurus, n.d.) and is often used interchangeably with the term “sustainable development”(Aras & Crowther, 2009). As defined by the UN, sustainable development is the effort to “meet the needs of the present without compromising the ability of future generations to meet their own needs” (United Nations, 1987) and is often interpreted as the strategies adopted towards sustainability with the latter being the overall goal/vision (Diesendorf, 2000). Both of these relatively general and often ambiguous terms have been a focal point for the past 20 years for researchers, policy makers, corporations as well as local communities, and activist groups, among others, (Purvis et al., 2019). The ambiguity and vagueness that characterise both of these terms have contributed to their leap into the global mainstream as well as the broad political consensus regarding their value and significance (Mebratu, 1998; Purvis et al., 2019), rendering them one of the dominant discourses in environmental, socio-political and economic issues (Tulloch, 2013). It is, however, highly contested whether their institutionalisation is a positive development. Tulloch, and Tulloch & Nielson (2013; 2014) argue that these terms -as they are currently understood- are the outcome of the “[colonisation of] environmentalist thought and action” which, during the 1960s and 1970s, argued that economic growth and ecological sustainability within the capitalist system were contradictory pursuits. This “colonisation” resulted in the disempowerment of such discourses and their subsequent “[subordination] to neoliberal hegemony” (Tulloch & Neilson, 2014, p. 26). Thus, sustainability and sustainable development, when articulated within neoliberalism, not only reinforce such disempowerment, through practices such as greenwashing, but also fail to address the intrinsic issues of a system that operates on, safeguards, and prioritises economic profit over social and ecological well-being (Jakobsen, 2022). Murray Bookchin (1982), in “The Ecology of Freedom” contends that social and environmental issues are profoundly entangled, and their origin can be traced to the notions of hierarchy and domination. Bookchin perceives the exploitative relationship with nature as a direct outcome of the development of hierarchies within early human societies and their proliferation ever since. In order to re-radicalise sustainability, we need to undertake the utopian task of revisiting our intra-relating, breaking down these hierarchical relations, and re-stitching our social fabric. The intra-relating between and within the molecules of a society (i.e. the different communities it consists of) determines how sustainability is understood and practised (or performed), both within these communities and within the society they form. In other words, a reconfigured, non-hierarchical, non-dominating intra-relationship is the element that can allow for an equitable, long-term setting for human activity in symbiosis with nature (Dempsey et al., 2011, p. 290). By encouraging, striving for, and providing the necessary space for all voices to be heard, for friction and empathy to occur, the aforementioned long-term setting for human activity based on a non-hierarchical, non-dominating intra-relating is strengthened, which augments the need for various forms of community participation in decision-making, from consulting to controlling. From the standpoint of spatial design and architecture, community participation is already acknowledged as being of inherent value in empowering communities (Jenkins & Forsyth, 2009), while inclusion in all facets of creation, and community control in management and maintenance can improve well-being and social reproduction (Newton & Rocco, 2022; Turner, 1982). However, much like sustainability, community participation has been co-opted by the neoliberal hegemony; often used as a “front” for legitimising political agendas or as panacea to all design problems, community participation has been heavily losing its significance as a force of social change (Smith & Iversen, 2018), thus becoming a depoliticised, romanticised prop. Marcus Miessen (2011) has developed a critical standpoint towards what is being labelled as participation; instead of a systematic effort to find common ground and/or reach consensus, participation through a cross-benching approach could be a way to create enclaves of disruption, i.e. processes where hierarchy and power relations are questioned, design becomes post-consensual spatial agency and participation turns into a fertile ground for internal struggle and contestation. Through this cross-benching premise, community participation is transformed into a re-politicised spatial force. In this context, design serves as a tool of expressing new imaginaries that stand against the reproduction of the neoliberal spatial discourse. Thus, sustainability through community participation could be defined as the politicised effort to question, deconstruct and dismantle the concept of dominance by reconfiguring the process of intra-relating between humans and non-humans alike.

Created on 08-06-2022 | Update on 09-06-2022

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Mass customisation

Author: C.Martín (ESR14)

Area: Design, planning and building

Mass customisation (MC) is a process by which a company approaches its production in a customer-centric manner, developing products and services according to the needs and requirements of each individual customer, while keeping costs near to mass production (Piller, 2004). MC establishes a new relationship between producers and customers which becomes crucial in product development  (Khalili-Araghi & Kolarevic, 2016). Alvin Toffler (1970, 1980) was the first to refer to the MC concept in his books “Future shock”  and “The third wave”. Stanley Davis (1987) later cemented the term in his book “Future Perfect”. But it was not until 1993, when Joseph Pine  developed its practical application to business, that the concept started gaining greater importance in research and practice (Pine, 1993; Brandão et al., 2017; Piller et al., 2005). Nowadays, MC is understood as a multidimensional process embracing a combination of mass production, user-driven technologies, big data, e-commerce and e-business, digital design, and manufacturing technologies (Brandão et al., 2017). In the last twenty years, almost every sector of the economy, from industrial production to consumer products and services, has been influenced by mass customisation. The difference between mass customisation and massive customisation is the ability to relate the contextual features to the product features. This means that a random generation of design alternatives would not be sufficient; these alternatives should be derived from the cultural, technological, environmental and social context, as well as from the individual context of the user (Kolarevic & Duarte, 2019). As a business paradigm,  MC provides an attractive added value by addressing customer needs while using resources efficiently and avoiding an increase in operational costs (Piller & Tseng, 2009). It seeks to incorporate customer co-design processes into the innovation and strategic planning of the business, approaching economies of integration (Piller et al., 2005). As a result, the profitability of MC is achieved through product variety in volume-related economies (Baranauskas et al., 2020; Duray et al., 2000). The space in which it is possible to meet a variety of needs through a mass customisation offering is finite (Piller, 2004). This solution space represents the variety of different customisation units and encompasses the rules to combine them, limiting the set of possibilities in the search of a balance between productivity and flexibility (Salvador et al., 2009). The designer’s responsibility would be to meet the heterogeneities of the users in an efficient way, by setting a solution space and defining the degrees of freedom for the customer within a manufacturer’s production system (Hippel, 2001). Therefore, an important challenge for a company that aims at becoming a mass customizer is to find the right balance between what is determined by the designer and what is left for the user to decide (Kolarevic & Duarte, 2019). Value creation within a stable solution space is one of the major differences between traditional customisation. While a traditional customizer produces unique products and processes, a mass customizer uses stable processes to provide a high range of variety among their products and services (Pine, 1993). This would enable a mass customizer to achieve “near mass production efficiency” but would also mean that the customisation alternatives are limited to certain product features (Pine, 1995). As opposed to the industrial output of mass production, in which the customer selects from options produced by the industry, MC facilitates cultural production, the personalisation of mass products in accordance with individual beliefs. This means that the customer contributes to defining the processes, components, and features that will be involved in the flow of the design and manufacturing process (Kieran & Timberlake, 2004). Products or services that are co-designed by the customer may provide social benefits, resulting in tailor-made, fitting, and resilient outcomes (Piller et al., 2005). Thanks to parametric design and digital fabrication it is now viable to mass-produce non-standard, custom-made products, from tableware and shoes to furniture and building components. These are often customizable through interactive websites (Kolarevic & Duarte, 2019). The incorporation of MC into the housebuilding industry, through supporting, guiding, and informing the user via interactive interfaces (Madrazo et al., 2010), can contribute to a democratisation of housing design, allowing for an empowering, social, and cultural enrichment of our built environment. Our current housing stock is largely homogeneous, while customer demands are increasingly heterogeneous. Implementing MC in the housing industry could address the diverse consumer needs in an affordable and effective way, by creating stable solution spaces that could make good quality housing accessible to more dwellers. Stability and responsiveness are key in the production of highly customised housing. Stability can be achieved through product modularity, defining and producing a set of components that can be combined in the maximum possible ways, attaining responsiveness to different requests while reducing the complexity of product variation. This creates customisation alternatives within the solution space which require a smooth flow of information and effective collaboration between customers, designers, and manufacturers (Khalili-Araghi & Kolarevic, 2018). ICT technologies can help to effectively materialise this multidimensional and interdisciplinary challenge in the Architecture, Engineering and Construction (AEC) industry, as showcased in the Sato PlusHome multifamily block in Finland[1]. Nowadays, there are companies that have integrated a systematic methodology to produce mass customised single-family homes using prefabrication methods, such as Modern Modular[2]. On the other hand, platforms such as BIM that act as collaborative environments for all stakeholders have demonstrated that building performance can be increased and precision improved while reducing construction time. These digital twins offer a basis for fabricated components and enable early cooperation between different disciplines. Parametric tools have the potential to help customisation comply with the manufacturing rules and regulations, and increase the ability to sustainably meet customer requirements, using fewer resources and shorter lead times (Piroozfar et al., 2019). In summary, a mass customisable housing industry could be achieved if the products and services are parametrically defined (i.e., specifying the dimensions, constraints, and relationships between the various components), interactively designed (via a website or an app), digitally fabricated, visualised and evaluated to automatically generate production and assembly data (Kolarevic, 2015). However, for MC to be integrated effectively in the AEC industry, several challenges remain that range from cultural, behavioural and management changes, to technological such as the use of ICTs or those directly applied to the manufacturing process, as for example automating the production and assembly methods, the use of product configurators or managing the variety through the product supply chain (Piroozfar et al., 2019).   [1] Sato PlusHome. ArkOpen / Esko Kahri, Petri Viita and Juhani Väisänen (http://www.open-building.org/conference2011/Project_PlusHome.pdf) [2] The Modern Modular. Resolution: 4 Architecture (https://www.re4a.com/the-modern-modular)

Created on 06-07-2022 | Update on 06-07-2022

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